The Tax Professionals Podcast

TTPP106: My Worst Client Experience and 5 Takeaways to Improve Your Tax Advice

Jack Bonehill

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Learn 5 takeaways to provide better tax advice from my worst client experience to date. Hear the story and the lessons.


Tax Advice Masterclass: https://www.thetaxprofessionalspodcast.com/masterclasses/ 

Show notes: thetaxprofessionalspodcast.com/TTPP106

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Rough timings

  • Episode intro
  • (5:15) Story about a bad experience relating to a bad tax-advisory client that I had back in 2018, which was the richest learning experience for me re improving my advisory skills
  • (10:00) Five lessons/takeaways from the experience to help you become better at providing tax advice:
  • (11:00) Lesson 1: Being technically correct doesn’t make the advice good – it’s just an essential part
  • (12:00) Lesson 2: Your advice should be workable and what is meant by this
  • (13:00) Lesson 3: Your advice should be definitive 
  • (14:00) Lesson 4: You should talk in the client’s language and bespoke your advice in all respects
  • (15:15) Lesson 5: Longer advice does not equal more valuable advice

Resources

Tax Advice Masterclass

Other episodes to help get better at providing tax advice:

Storyworthy: Engage, Teach, Persuade, and Change Your Life Through the Power of Storytelling by Matthew Dicks