The Tax Professionals Podcast

TTPP110: Has HMRC's ADR Become Pointless or Worthwhile to Solve a Tax Dispute? with Barbara Bento

Jack Bonehill

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Learn about HMRC’s alternative dispute resolution (ADR) process, which you can use to help solve your client’s tax disputes with HMRC – but is it worthwhile or is it a waste of time? Barbara Bento, our expert guest, explains.

Show notes: thetaxprofessionalspodcast.com/TTPP110

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You’ll Learn

  • A bit about Barbara
  • (8:30) What is HMRC Alternative Dispute Resolution (ADR) and what is classed as a ‘dispute’?
  • (12:15) What does the ADR process look like from start to finish? 
  • (20:45) Any situations when ADR can't be used?
  • (26:00) Co-mediation in ADR by Barbara – what this means and the benefit
  • (30:00) My (Jack Bonehill's) bad experience with HMRC & what can be done to avoid
  • (37:15) What is meant by partial settlement in ADR?
  • (37:45) Is ADR worthwhile & if so, when?
  • (42:45) What do you need to make ADR go well, be successful? Barbara’s advice
  • (47:15) Barbara's worst HMRC ADR experience
  • (51:15) Is ADR remote or in person?

Resources

Masterclasses for tax professionals:
Tax Research Masterclass – finding the answer to tax questions, using tax legislation and guidance
Tax Advice Masterclass – how to provide high-quality tax advice that clients value

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Contact Me:

jack@thetaxprofessionalspodcast.com

LinkedIn: https://www.linkedin.com/in/jackbonehill94/